A little about me.

Junior IT Technician

The University of Huddersfield · Jul 2025 – Present

Huddersfield · On-site

• Document systems, procedures and infrastructure for onboarding and troubleshooting.
• Support cybersecurity, access controls, data privacy, backups and recovery.
• Monitor performance, investigate issues and provide secure remote support.
• Build PowerShell and Python automation; support deployments, compatibility testing and user training.
• Coordinate hardware and software sourcing, warranty renewals, inventory audits and equipment planning.
• Contribute to technology workshops, seminars and cybersecurity awareness.

Apprentice IT Technician

The University of Huddersfield · Aug 2023 – Jul 2025

Huddersfield · On-site

• Supported systems documentation, cybersecurity, backups, monitoring and remote troubleshooting.
• Worked on PowerShell and Python scripts, technology integration and user training.
• Helped with vendor coordination, asset audits and technology workshops.

Sales Attendant

Copy Concept Limited · Jun 2021 – May 2023

England · Part-time · On-site

• Provided customer service and product recommendations, managed stock and inventory, and supported visual merchandising and teamwork.

Junior IT Technician (Voluntary)

The University of Huddersfield · May 2022 – Feb 2023

Huddersfield · Internship · On-site

• Supported documentation, security, backups, monitoring, remote support and technology integration.
• Contributed to scripting, vendor coordination, inventory management and user training.

Cub Scout Helper (Voluntary)

7th Spen Valley · Sep 2020 – Feb 2023

Gomersal · Part-time · On-site

• Mentored young scouts and supported leadership, outdoor, first-aid and environmental activities.
• Helped organise events, camping and community service, with parent communication and record keeping.

Cyber Security Penetration Tester

Freelance · 2021

On-site

• Worked with a team to assess internal and external network defences, including social engineering and phishing simulations.
• Reviewed password and access policies, supported multi-factor authentication, and assessed wireless encryption and security improvements.

Level 4 DevOps Engineer Apprenticeship

Firebrand Training · Jun 2025 – Sep 2026

Overall result: Pass

• Completed the BCS Level 4 DevOps Engineer Apprenticeship while working at the University of Huddersfield.
• Developed skills in automation, scripting, CI/CD, infrastructure, security, testing and monitoring, using PowerShell, Bash and Python.
• End-Point Assessment: built an automated PowerShell solution using Microsoft Intune and deployment pipelines to identify stale user profiles and remove legacy Microsoft Teams installations. Work included scheduled remediation, testing, pilot deployment and compliance monitoring.
• Professional discussion: Distinction. Also covered root cause analysis and incident postmortems.

T-level Computer Science

Leeds City College · Sep 2021 – May 2023

GCSE studies

BBG Academy · Sep 2016 – May 2021

AZ-400: Designing and Implementing Microsoft DevOps Solutions

Associated with The University of Huddersfield

Level 4 DevOps Apprenticeship

Associated with The University of Huddersfield

T Level Digital and IT

Associated with Leeds City College